As the contributor in Forbes magazine Fabienne Friedrickson said:
The high tech environment in which we do business today—with real-time
tools involving email and social media—allows us to communicate and
interact with millions of people in an instant with the simple click of a
button, automate and pre-schedule just about anything we want to say,
and carry out entire campaigns almost single handily. These tools allow
us to accomplish so much with so little—yet they can also desensitize
us in a way that puts our businesses—and more importantly our
humanity—at risk unless we start to pay closer attention.
Social Marketing 